Starting a professional cleaning business is easy, but the more challenging part of it is keeping an excellent reputation.
That is the part that requires hard work and real commitment.
It is a nice thing being one’s boss as a janitor, but in the real sense – the customers are the main boss.
Give your customers first class cleaning services, charge an amount more affordable than what your competitors charge, then you are on the very right track.
Before starting your cleaning business seek advice from professionals or experts in the business and read several articles or reference materials – online, business journals, news papers, reports, research works etc.
There are some corporate cleaning (Janitorial) companies already operating.
Corporate Cleaning Service is an industry that has witnessed good growth in developed countries around the world.
The cleaning industry is gradually making its way into Africa, especially South Africa, Nigeria, Kenya, and Ghana business scenes.
Professional Cleaning Service
Professional Cleaning Service is also referred to as/or
called Janitorial Service.
The person rendering the service
is called a Janitor [jan-i-ter] – (noun) a person employed
in an apartment house, office building, school, etc., to clean
the public areas, remove garbage, and do minor repairs; a
caretaker or a porter.
Starting a professional cleaning business in Ghana is very
The industry has not been fully explored in Ghana, which
gives those who are willing to crab the opportunity to thrive
well in the industry.
The Corporate Cleaning Service has
two primary market groups/consumers: Residential and
1. The Residential Arena: consists primarily of residential
maid services, along with carpet cleaners, window cleaners,
and a variety of other cleaning services required on a less-
2. The Commercial Arena: is dominated by janitorial
services, which typically provide a wider range of services
than maid services, along with other cleaning companies,
such as carpet and window cleaners that target businesses
rather than individual consumers.
The Professional Cleaning (Janitorial) services is not just
all about mopping the floor, there is more to it.
Environmental concerns and new technology has taken the
business to a whole new level that anyone who fails to
catch up is not just left behind, but left out.
Because of the
size of the cleaning industry, it is recommended that you
focus on an aspect of the industry and concentrate fully on
building business in the chosen market , the possibility of
serving multiple market groups is not limited.
Before jumping into the business, you should have a long
term vision and must be in good shape physically and
Your customer base must be refined to the
market group you can serve best.
services can be operated on either part-time or full-time
basis either from home or a commercial location.
For a business to be successful, many things have to be
considered and sorted out.
A good business person has to
put some key things into consideration in order to avoid a
deadlock at a point in the future.
These key things are the
factors that do have effect on every business; Big or Small,
and they determine the life span of the business.
following are the key factors that will determine the size,
quality and life span of the business, they are;
Capital:– with good and accurate feasibility study, and a
well drafted business plan ; you should not have problem
determining the initial capital to start the business.
kind of service you want to render will also determine the
capital you will raise.
This is the major factor that do
determine the size and strength of any proposed business.
Location:– a company should be sited strategically in
areas very close to its targeted customers, this will give
them the opportunity to come and make inquiries and a
kind ease or relief knowing where to look for you.
business well located has a lot to offer the business owner,
– giving you the opportunity to know you customers better
– it will also attracts new customers
– it will make it easier to walk up to customers within
walking distance and advertise your service
– once a customer is physically close to your business, you
have a far better chance of persuading them to patronize
Register the Business name:– one big advantage of
registration with state and local government is
safeguarding your business name. No one else can register
a business with that same name.
This will also also make
it easier obtain business insurance, or attract investors,
since they will know you are not personally responsible for
the company’s well-being.
Another benefit of registration is
receiving some legal protection.
Advertisement:– any business that is not recognized by
people is as good as dead.
There are many means of
advertisement available today, most of them have
generated positive results for a lot of companies that took
adequate advantage of the various advertisement platforms
to reach out to their target audience.
Some of these means
– Complimentary cards.
– Distributing of flyers or handbills in public places or a
– Pasting of posters.
– Advertising on TV or Radio stations.
– One-to-one mean of advert is not left out.
– Advertising on social media, such as on – Facebook,
twitter, Instagram etc.
Staff required:– unskilled labors will do for a start, as the
business expands in size in terms of customer base,
professionals help will be sought in areas such as;
accountant, customer care officer(s), receptionist etc.
the business grows the operator of the business will need
to upgrade his skills and knowledge in his area of
And there will be need to provide adequate
training for the employed staffs as well.
Pricing:– ask around about the prices of other professional
cleaning services in your area to help you in designing your
Without this, you may find it difficult to say what
Your charges should be highly affordable in
order to give you a fair chance to compete well with your
These are you potential customers; they are the sets or
groups of people that you refined your services to meet
Some are listed below:
– Commercial premises
– Industrial (Manufacturing) facilities
– Medical facilities
– Educational apparatus/facilities
Facilities/ Equipment Needed
– Vacuum cleaner
– Cleaning Chemicals
– Mops of different kinds
– Trash can liners
– Micro-fibre clothes that come in varying colors
– Soaps (Detergent and Laundry soap)
– Green cleaning products for tougher stains
– Hand towels
– For residential, it is best to use their products – this
way they will not blame you for any chemical reaction
creating a stain.
You can also bring your own products if
they don’t have any or don’t have a preference for what you
– It is best to personally be at the job site at first to make
sure the customer is happy.
– Try to avoid talking to people as much as possible or
calling during the time most people are working.
– Always do your work as if you are been watched or